Instrument Services

Friendly and competent local service is the cornerstone of our business. A global network of service engineers and certified SOTAX partners assists you throughout the life cycle of your instrumentation – from on-site installation, qualification, and training, to preventive maintenance, regular re-qualification, and uncomplicated troubleshooting support in case of problems.

Compliance Services

You want to ensure compliance with regulatory guidelines? Our multivendor compliance services simplify managing your instrument qualification by providing a single source for service of all equipment brands.

  • Installation
  • Qualification (IQ / OQ / PQ)
  • PVT / ASTM
  • Routine calibration and qualification
  • Computer system validation (CSV)

Support Services

Get the most out of your instrumentation and maximize your return on investment. Professional user and administrator training ensures that your staff can use the equipment with confidence and efficiency. Experienced trainers are prepared to address individual questions and help your team to quickly get familiar with both instrument and related software.

  • Training
  • Preventive maintenance
  • Troubleshooting
  • Repair
  • Project management
  • FAT / SAT
  • LIMS integration
  • Relocation services