Chromatography Services

Benefit from individual SOTAX support plans for all your chromatography systems and maximize uptime & peak performance of analytical equipment in your lab. Our fully trained, certified field service engineers ensure routine maintenance, preventive actions, and qualification tasks are regularly performed according to defined service intervals - and are ready to go the extra mile when repair is needed to minimize costly downtime.


  • EXPERTISE – All services are performed by trained & certified engineers ensuring efficient execution and expertise
  • OPTIMUM PERFORMANCE – Timely repairs and routine maintenance help maintain the accuracy, precision, and reliability of your instruments
  • COST SAVING – Extend the life time of your instruments and minimize the need for expensive replacements with preventive maintenance programs
  • COMPLIANCE – Ensure that your chromatography systems comply with regulatory requirements and standards, maintaining data integrity and validity
  • SAFETY ENHANCEMENT – By identifying and addressing safety issues, timely repairs and proper maintenance help lower the likelihood of accidents or injuries in the laboratory
  • CONTINUOUS OPERATION – Our services ensure uninterrupted operation of chromatography equipment, minimizing downtime and maintaining productivity

Your Benefits.

360° Support

SOTAX service plans include comprehensive preventive maintenance (PM) of all your chromatography systems. Our flexible approach allows to choose the level of service that's fit with your system usage. From annual visits to fully comprehensive cover - choose the service level that best fits to the individual needs of your lab. Online TechSupport backs up our on-site services and allows real-time troubleshooting to take place with expert teams dedicated to each field of chromatography.

Ease of Regulatory Compliance.

Allow lab staff to focus on executing laboratory processes without having to worry about the compliance of your qualification or struggling to maintain fully GMP traceable documentation. Our HPLC, UPLC and GC cross-platform qualification packages ensure the requirements of all regulatory bodies that may be applicable for your operations are met at all times - from British Pharmacopeia (BP) to European Pharmacopeia (Ph. Eur.) and United States Pharmacopeia (USP).

Supported Brands.


  • Agilent
  • Waters
  • Thermo Scientific (Dionex)
  • Shimadzu
  • Perkin Elmer
  • Jasco
  • Gilson