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Multi Vendor Services
leeres Element (trenner)
Combine installation and equipment qualification to maximize operational performance for your compliance needs. Routine calibration and regular re-qualification ensure that your testing instruments provide results you can rely on at all times.
- Installation qualification (IQ)
- Operational qualification (OQ)
- Performance qualification (PQ)
- Dissolution, Performance Verification Testing (PVT)
- Dissolution, Mechanical Qualification (ASTM and USP)
- Routine Calibration
- Re-qualification Services
Maximize equipment uptime. Your instruments are often subject to tough environments and high utilization in critical processes. Guard against unexpected downtime and prevent 'wear and tear' issues. In case you do experience performance problems, we assist you in getting back up and running again as quickly as possible.
- Training courses
- Preventive Maintenance
- Project Management
- Acceptance testing (FAT / SAT)
- Integration with LIMS / MES / ERP
- Relocation Services
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Service and software support contracts make your expenses plannable, can provide immediate cost savings, and give you peace of mind as issues are addressed immediately without administrative hurdles. From scheduled maintenance intervals, no additional licence costs for software updates, to regular re-qualification and routine calibration.
Global Service Network
Global Service Network
Competent and friendly local service is the cornerstone of our business. Whether your local contact is one of our direct SOTAX subsidiaries, an independent sales & service partner (distributors and agents), or an independent OEM – our global team of product specialists, technical experts, and field engineers would be pleased to assist you.
- Global Services – BrochureEN PDF
- Licence for physical deviceEN DOTX
- RMA Return Material Authorization Form (Europe)EN DOTX
- RMA Return Material Authorization Form (USA)EN DOCX
- SOTAX Group – BrochureEN PDF
- SOTAX Pharma Services – BrochureEN PDF
- TechSupport Request Form (All countries)EN PDF
- TechSupport Request Form (Americas)EN PDF
- TechSupport Request Form (India)EN PDF