SOTAX India Pvt. Ltd.

Main Office
601, Eco House
Vishweshwar Nagar
Goregaon East
Mumbai 400063
India
P +91 22 42 95 01 -91 / -92 
sotaxindia@sotax.com

Services / Demo Lab
EL-142/143
TTC Industrial Area
Mahape
Navi Mumbai 400701
India
P +91 22 27 61 11 16
   +91 22 27 61 11 17
services_asia@sotax.com

Content

Service Competence.

Friendly and competent customer service is key to retaining you as a satisfied customer. Based on this basic premise, our service engineers and sales & service partners assist you throughout the life cycle of your instrumentation – wherever and whenever you need us.

Technical Service

Global, reliable, customer-focused. The SOTAX Global Service Network is available whenever and wherever you need us.

  • System installation and qualification
  • User training
  • Preventive maintenance
  • Technical support
    (first line responder training)
  • Repairs
  • Updates, upgrades and customization
  • Compliance services (cGMP compliant qualification: IQ, OQ, PQ, MQ, PVT, and customer-specific qualification
  • Service contracts
  • Relocations

Application services

Are you working on a new product and need data to support a new instrument acquisition – or maybe you are looking for assistance with automation implementation or method development but lack bandwidth? Our team of experienced specialists can help you to save time and provide additional short-term capacity.

  • Feasibility studies
  • Method development
  • Method transfer
  • Application support
  • Consulting
  • Training and education

Service contracts

Concentrate on your job – not on qualification deadlines and associated paperwork. Our service contracts provide trouble-free service and compliance coverage with cost assurance. No surprises, no additional expense.

  • Protect your capital investment
  • Extend equipment life
  • Receive priority service
  • Scheduled routine service
  • Cost assurance for the entire contract period